place an order

How do I place an order?

Shopping on Melcom Now app is easy! Kindly follow the steps below:
Step 1. Download Melcom now app from play store or app store.
Step 2.
"Sign up" as new user or "Sign in" if you already have an account.
You can also ‘Browse as a Guest’.
Step 3. At ‘Select Location’ page, you either
Use your current location’ or ‘Select your location manually’
Step 4. At the ‘Available Store’ page,select the closest store for best shopping experience to proceed.
Step 5. At the main page, you can shop by adding item or product of choice to cart using below options; Categories Banners Premium Best Sellers Brands 
Step 6. At the checkout page, add the following; 
- Delivery address,
- Add delivery instruction or tip your rider,
- Select payment option and submit your order to check
Step 7. Track your order with the pop up notifications
    • Related Articles

    • Can I change my address after placing an order?

      Location of an order cannot be changed or altered after successful placement.
    • FAQ

      Queries Answers What is melcom Now Melcom Now is a mobile application that allows users to order food,groceries and household essentials from local Melcom stores near them and have them delivered to their doorstep. The app typically hosts selected ...
    • Are there any extra delivery charges?

      Yes, there may be extra delivery charges depending on the size of your order.You will be informed of the relevant delivery charges after placing the order.
    • What happens if the products I receive are defective?

      Kindly report all defective orders with their order ID and Riders details to our customer support team for prompt action.
    • How long will delivery take?

      Delivery time varies based on products ordered and your address . All orders will be delivered within 45 minutes to 90 minutes after the order is placed. This excludes peak time and surge periods.