What happens if the products I receive are defective?
Kindly report all defective orders with their order ID and Riders details to our customer support team for prompt action.
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FAQ
Queries Answers What is melcom Now Melcom Now is a mobile application that allows users to order food,groceries and household essentials from local Melcom stores near them and have them delivered to their doorstep. The app typically hosts selected ...
Can I return items that are not defective?
Sorry, accepted orders cannot be returned.
What Happens if I am not home at the time of delivery?
Our customers are updated in realtime on status of their order to prevent such occurrence. If you are going to be absent during delivery period then we advise you use the "delivery instructions" to prevent cancellation.
Warranty
Melcom Limited, (“Melcom”) represents and warrants to the original purchaser (“Purchaser”) that all electronic and electrical products (“Products”) are free from material defects, including improper or inferior workmanship, materials, and design, ...
How long will delivery take?
Delivery time varies based on products ordered and your address . All orders will be delivered within 45 minutes to 90 minutes after the order is placed. This excludes peak time and surge periods.