delivery time

How long will delivery take?

Delivery time varies based on products ordered and your address . All orders will be delivered within 45 minutes to 90 minutes after the order is placed. This excludes peak time and surge periods.

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    • Are there any extra delivery charges?

      Yes, there may be extra delivery charges depending on the size of your order.You will be informed of the relevant delivery charges after placing the order.

    • How long does it take to process refunds?

      If for any reason you are due a refund from Melcom Now, your refund will be processed and credited between 7 -22 working business days from the processing date.

    • What Happens if I am not home at the time of delivery?

      Our customers are updated in realtime on status of their order to prevent such occurrence. If you are going to be absent during delivery period then we advise you use the "delivery instructions" to prevent cancellation.

    • FAQ

      Queries Answers What is melcom Now Melcom Now is a mobile application that allows users to order food,groceries and household essentials from local Melcom stores near them and have them delivered to their doorstep. The app typically hosts selected ...

    • Where are stores and when are they open?

      Melcom Now is currently available in the following stores; Melcom plus north kaneshie,Melcom Labone mini,Melcom Achimota,Melcom Temaplus,Melcom Baatsona,Melcom Airport Kas,Melcom Spintex Mall,Melcom Nankrom, Melcom Dome Mini and Melcom ...