Are there any extra delivery charges?
Yes, there may be extra delivery charges depending on the size of your order.You will be informed of the relevant delivery charges after placing the order.
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How long will delivery take?
Delivery time varies based on products ordered and your address . All orders will be delivered within 45 minutes to 90 minutes after the order is placed. This excludes peak time and surge periods.
What Happens if I am not home at the time of delivery?
Our customers are updated in realtime on status of their order to prevent such occurrence. If you are going to be absent during delivery period then we advise you use the "delivery instructions" to prevent cancellation.
FAQ
Queries Answers What is melcom Now Melcom Now is a mobile application that allows users to order food,groceries and household essentials from local Melcom stores near them and have them delivered to their doorstep. The app typically hosts selected ...
How do I place an order?
Shopping on Melcom Now app is easy! Kindly follow the steps below: Step 1. Download Melcom now app from play store or app store. Step 2. "Sign up" as new user or "Sign in" if you already have an account. You can also ‘Browse as a Guest’. Step 3. At ...
About Melcom Ltd.
About Melcom Ltd. Melcom Limited is Ghana's largest chain of retail department stores. Our Head Office is located at 2nd Palace Link Road, North Industrial Area, Accra, Ghana. The major portion of our business is retail and we are also highly placed ...